Archive for March 28th, 2008

A Business Case for Conversion

By David Bullock

Let’s look at the mystery of conversion, better known as online salemanship.

With direct mail or any other offline media, it is very difficult to track what is happening with the sales cycle. You don’t know if the letter was delivered or opened. You don’t know anything until the person picks up the phone and makes an order. On the other hand, if you are using the internet as a communication media you can know a great deal about the visitor as it relates to your sales cycle:

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